GH - RANSFORD ANINAGYEI-BONSU v. VODAFONE GHANA & 2 ORS

On 11th October, 2022, the Applicant herein originated the instant action for compensation

on account of unlawful arrest, restriction and detention caused by the Respondent

hereinafter referred to as 1st Respondent on 20th July, 2022 at the premises of Vodafone

office at Community 1, Tema. On the orders of the Court dated 13th December, 2022 the

Respondent filed a revised Application to include the Inspector General of Police and

Attorney General as 2nd and 3rd Respondents.

In the application which is anchored on Article 14 (5) of the Constitution of the Republic

of Ghana, 1992, the Applicant prays for the following reliefs:

(a) Apology from Vodafone for their unprofessional conduct and my humiliation.

(b) Damages for defamatory conduct: GH¢5,000,000.00.

(d) Cost of Legal Services.

THE CASE OF THE APPLICANT

The facts that have hurled the parties before this Court arise from the encounter between

the Applicant and the 1st Respondent on 14th July, 2022 at the 1st Respondent’s office at

Community 1, Tema.

According to the Applicant, per the affidavit in support of this action filed on 16th

December, 2022 he is an Environmental Engineer, and currently pursuing his legal

studies at Mountcrest University, Accra. He is a customer of Vodafone, with mobile

phone number 020-020-9349, in addition to having Airtel/Tigo mobile number 0262-974-

The Applicant states that on 14th July, 2022, he decided to register his Vodafone mobile

number but when he dialed their code *404#, for the SIM registration, another name

popped up: Issa Usman.

The Applicant states further that he attempted unsuccessfully to get it corrected at the

Accra Mall, and Vodafone headquarters, till he eventually ended up at Vodafone office

at Community 1, Tema. At Tema, he enquired of the Manager, and reported the wrong

name to him, whereupon he requested to see the chip. He told him the chip was not with

him, but he could produce it in an hour or two. At any rate, to allay his fears, he produced

his IDs, and the office stamp of his company: Baruscans Group Engineering, bearing the

Number 020-020-9349.

According to the Applicant he asked him to follow him to an inner room, then blurted

out: YOU ARE FRAUDSTER, SO POLICE IS COMING TO ARREST YOU! He summoned

a security man to stand guard over him, then closed the door behind him. He then called

his brother to come with the phone with the chip. Within minutes, the polic

RANSFORD ANINAGYEI-BONSU v. VODAFONE GHANA & 2 ORS